Case Studies to Understand Organizatio

Topics: Group dynamics, Case study, Group development Pages: 27 (5219 words) Published: November 29, 2014
An Anal ysis of Case Studies Prepared by
Rafiqul Al am Khan
Rakibul Haque

Department of Finance

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Dhaka, June 05, 2014


All the praise and appreciation to Allah, the most merciful and beneficent who has enabled us to submit this humble work.
We would like to express our special thanks and honour to our course teacher, Sonia Munmun, who guide us in every minute whenever we sought, and who showed us the right track to conduct the study.

Finally, we would be happy if the findings of this study could make any contribution in the field of business efficiency.

Department of Finance

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Table of Content

Chapter 01: Context and Rationale
Preludes: the General Scenario
Rationale of the Study
Methodology: Primary & Secondary Sources
Chapter 02: Framework of Case Study
Chapter: Foundations of Group Behavior
Case Incident 1
Case Incident 2
Chapter: Understanding Work Teams
Case Incident 1
Case Incident 2
Chapter 03: Conclusion & Recommendations

Department of Finance


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Organizational Behavior (OB) is the study and application of knowledge about how people, individuals, and groups act in organizations. It does this by taking a system approach. That is, it interprets people-organization relationships in terms of the whole person, whole group, whole organization, and whole social system. Its purpose is to build better relationships by achieving human objectives, organizational objectives, and social objectives.

From the definition above, organizational behavior encompasses a wide range of topics, such as human behavior, change, leadership, teams, etc. Since many of these topics are covered elsewhere in the leadership guide this paper will focus on a few parts of OB: elements, models, social systems, work life, action learning, and change.

In this assignment we’ve discussed and analyzed four case studies so far. First two case studies are on foundation of group behavior and the next two case studies covers the topics of understanding work teams.

A group is two or more people who interact so as to influence one another. It is important to study groups because groups are everywhere in our society, because they can profoundly affect individual behavior, and because the behavior of individuals in a group is key to the group's success or failure. Group is the primary means by which managers coordinate individual behavior to achieve organizational goals. Individuals form or join groups because they expect to satisfy personal needs. Groups are formed by the organization, are composed of employees at the same level and doing similar jobs, and come together regularly to share information and discuss organizational issues. The affiliation among members arises from close social relationships and the enjoyment that comes from being together. The common bond in groups is the activity in which the members engage. Interactions among groups involve some of the most complex relationships in organizations in this modern competitive complex world.

This case study revolves around the concept of team building that is illustrated in later two Case incidents which also provides positive outlook about team building. Team building based on this context increases teamwork and productivity. The combining together of people from diverse skills and capabilities build a strong synergy that makes their job fulfilling and satisfying. It also discussed maintaining close contacts of employees in the absence of direct contact with one another. Department of Finance

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Preludes: The General Scenario
In order to complete the BBA program we have to complete a course called “Organizational Behavior”. In completing the course our course instructor gives us an assignment on some ‘case studies’ focusing on group...
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