CASE STUDY ANALYSIS

Topics: Health care, Risk management, Medicine Pages: 9 (559 words) Published: May 17, 2015
CASE STUDY ANALYSIS
LEARNING TEAM C
ALLISON CARINCI, AMIE HOUGHEN, BRENDA
COTHRAN, JESSICA BUNCH, KARA VISATHEP, AND
LAKISHA CHESTER

APRIL 26, 2015
UNIVERSITY OF PHOENIX
HCS/449
RENEE GORBY

INTRODUCTION


Analyze the challenges faced by the health care organization in the case study.



Analyze the role each stakeholder has in the strategies to address the challenges of the health care organization in the case study.



Analyze what programs and services are available to address the challenges.



Analyze strategies that could be used to address the challenges at the health care organization.



Analyze what role collaboration has in implementing strategies within the health care organization in the case study.



Analyze methods for implementing the strategies to address the challenges of the health care organization in the case study.

CASE STUDY
RISK MANAGMENT
Tracy is the risk manager at ABC Medical Center, a 300-bed urban teaching facility. One morning, she receives a call from Jerry, the medical director of surgery, asking her to come immediately to one of the operating rooms where a patient had been scheduled for an amputation of the right foot. As Tracy approaches the OR, she reviews the preoperative care required for all patients having surgery. The identification of the patient, the verification of the involved limb, and the time out procedure are all in place. Tracy enters the OR and immediately notes the concern on the faces of the medical and nursing staff present. The Medical Director proceeds to explain the reason for the call: the wrong limb has been surgically removed from the patient. Tracy now has a series of notifications to complete as this is a serious reportable event (SRE). Who needs to be notified, and what follow-up process must be completed to remain in compliance with state and the Joint Commission requirements?

CHELLENGES FACED BY THE
HEALTHCARE ORGANIZATION
EXPLAINING WHAT HAPPEN
 CONTACTING THE RIGHT AUTHORITIES ABOUT
THE SITUATION
 CONCERNS OF THE PATIENT AND FAMILY
 LAWSUIT/FINANCIAL OBLIGATIONS
 INSURANCE RECOVERY
 REASSESSING RISK MANAGEMENT FOR THE
HOSPITAL SURGICAL DEPARTMENT


Google Images 2015

STRATEGIES USED TO ADDRESS THE
CHALLENGES OF A HEALTH CARE ORGANIZATION

A security policy should be implemented
 Constant training
 Safety rules and regulations


STRATEGIES USED TO ADDRESS THE
CHALLENGES OF A HEALTH CARE ORGANIZATION
CONTINUED

Equality
 Re-evaluation, analysis, and modification of
current control procedures are necessary
 Implementation or improvement of the risk
management procedures


COLLABORATIONS ROLE IN
IMPLEMENTING STRATEGIES
Counselor


Will establish a care plan for the patient



Provides emotional support for the patient and the family

Clergy


Provides spiritual comfort and support the patient and family during difficult times

ABC Surgical Team


Chaplain provides emotional support



Emotional interventions



Legal teams provide legal support

METHODS FOR IMPLEMENTING THE
STRATEGIES
Risk Analysis


Examine the facilities procedure for surgeries



Pinpoint barriers with communication



Talk with the surgical staf

Legal Team


Interview the surgical staf



Review policies and procedures

Process Improvement


Identify ways to keep this from happening again

REFERENCE


Agency for Healthcare Research and Quality. (2015) Patient Safety Network http://psnet.ahrq.gov/primer.aspx?primerID=18



Croteau R. Promoting correct site surgery: are you up to date? AORN Connections. 2003;1(12):1-4.



Meinberg, E., & Stern, P. (2003, Feb). Incidence of wrong -site surgery among hand surgeons. MEDLINE, 85(2), 193.
Retrieved from http://www.ncbi.nlm.nih.gov/pubmed/12571293



Miranda, K. (2015). Stages of Policy-making. Retrieved on April 25, 2015 from...
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