Course Study Guide
Course code: INDU 1111 (2015)
Course title: Managing the Performance of Individuals
Course leader: Dr Max Tookey
2. INTRODUCTION TO THE COURSE
2.2 Learning outcomes
2.2.1 Knowledge and understanding of:
2.2.2 Intellectual skills
2.2.3 Subject practical skills
2.2.4 Transferable skills
2.3 LEARNING AND TEACHING ACTIVITIES
3. CONTACT DETAILS
4. COURSE CONTENT
5. READING LIST
6. ASSEMENT DETAILS
6. 1 Detailed description of
6.1a Case on organizational psychopathy
6.1b Case on emotional labour
6.1c Case on psychological contracts
7. Other details
Welcome to the course Managing the Performance of Individuals, course code INDU 1111. This handbook outlines the key details for this course but please also refer to the course Moodle site for information. This course focuses specifically on the subject Organisational Behaviour (OB) which looks at the study and application of knowledge about how people, individuals, and groups act in organizations. It interprets people-organization relationships in terms of the whole person, whole group, whole organization, and whole social system. Its purpose is to build better relationships by achieving human objectives, organizational objectives, and social objectives. Throughout this course a range of ideas associated with research and theory in the area of OB will be examined, with a view to throwing light on a crucial area of the business world.
Managing the Performance of Individuals is a level 1 course which forms part one of a suite of courses where the overarching theme is human behaviour within work organisations. This course is followed in year 2 by OB2 (Teams and Groups) and OB3 (Leadership) in year 3. If you have any comments of queries about the module, please feel free to make an appointment with me. I hope you all enjoy the course, good luck!
Cheers Max (Dr T)
2.1 Introduction to the Course
People play a large role in how businesses are run. From the smallest enterprise to the largest corporation, organisations are created and designed by people to achieve organisational objectives. Organisational behaviour (OB) seeks to understand how we can best do this. The more managers and employers understand human behaviour the more employees can be inspired and motivated. This course will introduce you to management theory, theories of motivation and management performance techniques.
To prepare students to be effective members and managers of workplace teams; particularly through understanding the nature of work performance and by having an awareness of the behavioural levers which managers can apply to improve the performance and job satisfaction of individuals. 2.3 Learning Outcomes
2.2.1 Knowledge and understanding of:
Students will be introduced to the “human dimension of management” and its role in enhancing performance, looking at the nature of performance and its relationship in enhancing job satisfaction. The course will also give students a knowledge of the differences between individuals and how this can affect performance - incorporating some new areas of research associated with individual differences, This will include emotional labour, psychological contracts in the workplace and the impact of corporate psychopathy. The course will also include some classic subjects that have influenced work behaviour, including the study of motivation and research which aims to predict how people will behave in the workplace. The idea of intrinsic and extrinsic rewards and their effectiveness in enhancing performance will also be studied, along with the formal processes for monitoring and assessing work performance such as appraisal. Processes for predicting the future performance of individuals such as psychometric testing will also be...
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