Case Study – OB Project
Is the HR department responsible for a failed hire?
On the first part of the case analysis it is noted that for new employee hiring the HR team does the interviews and only on “special” cases, the manager director has to be involved in the interview process. Only until the last step of the process the manager is involved on the job offer meeting. This example of a mechanistic structure is usually found in HR departments on companies because the hiring process is very bureaucratic and it “annoys” managers that prefer working on a more organic structure. The hiring process used to be a highly formalized and centralized process that required high stability, straightforward routine operations and interviews. Some of today’s most successful companies have changed that, for companies like Apple, National Instruments, Microsoft, Google, the hiring process became part of the Matrix Structure of the whole organizations, employees from different departments are usually all involved on the interview and analysis of a potential member of staff before a job offer is even made. The explanation for this is very simple, only someone that is involved in the company’s projects knows what type of professional and personal characteristic the new employee should have. On the analyzed case, other than the managing director, nobody else out of the HR team had a chance to speak with Jenny, if Jonny or someone from Jonny’s team would have had a chance to meet with Jenny before, they may have noticed maybe some traits in her personality that might have prevented this hiring failure. One of the first negative things that was noticed was her absentee because of her responsibility with her family, as a single parent it was easy to assume this type of things may happen, possibly if another programmer would have heard this he/she would immediately question Jenny’s availability. Is there something that could have been done to help Jenny before letting her go? The...
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